Ten reasons why becoming a PayPoint terminal agent can help you make your retailing business more successful.
1 Valuable Community Service
By being a PayPoint agent, you provide a valuable service to your local community which helps to differentiate your store offering from that of other shops in the area.
2 Attract Additional Customer Footfall
Stores with PayPoint terminals attract additional payment customer footfall, enjoy greater customer loyalty, and benefit from increased sales and higher basket spends. Independent research* shows that:
- 46% of PayPoint users say PayPoint gives them a reason to go to the shop when they have no other reason to go there
- 51% of PayPoint users say the need to use PayPoint makes them a more regular shopper at the store
- 58% of PayPoint users had made an additional purchase whilst using PayPoint
- Their average spend was £7.29, excluding the PayPoint transaction
*Source: ESA Market Research 2004
3 More Payment Schemes Than Any Other Network
PayPoint offers your customers more choice of payment schemes than any other network. In fact, PayPoint gives them many different opportunities to make payments at its agents’ stores. What’s more, many of PayPoint’s client companies advertise PayPoint free of charge on bills, cards and in regular customer communications. Some even include customers’ nearest PayPoint outlet names and addresses.
4 55% More E-TopUp Sales
Because people pay many different kinds of bills at PayPoint, they also buy more high-commission E-TopUps at PayPoint outlets than at stores operating other networks’ terminals. On average, up to 55% more E-TopUp sales are made at PayPoint outlets.
5 No Retailer Investment Required
The terminal, installation and training are all provided free of charge. All we ask is that retailers provide a telephone line for the terminal.
6 Continuous Technical Development
As part of PayPoint’s programme of on-going improvement, £6 million was spent developing and rolling out a new generation of PayPoint terminal. Using feedback from its retail agents on the improvements they would like to see, the terminal has been designed to be faster, quieter and easier to use.
7 Credit & Debit Card Processing
Agents can save space, time and money by also using their Paypoint terminal to process their credit and debit card payment transactions on excellent acquirer terms.
8 Free Point of Sale and Signage
PayPoint also merchandises every site with eye-catching window, interior and counter-based POS materials to advertise the availability of the service. High quality external signage is also provided and professionally installed.
9 Full Retailer Support
PayPoint provides unparalleled service support for its retail agents. The PayPoint Agent Call Centre is open 7 days a week from 7.00am to 11.00pm to provide assistance with your technical, financial and customer service queries.
10 Field Representation
PayPoint also has a mobile Field Service Team whose members are on hand to provide help, guidance and support on a wide range of operational, marketing and customer service matters.