FAQ

Please use the drop-down to select the answers to questions you may have about the PayPoint service...

I have lost my PayPoint receipt, can you find my payment?

We may be able to help, but you need to provide use with some information. Please send an email to enquiries@paypoint.co.uk telling us all of the following details:

  • when the payment was made
  • the amount paid
  • the name and address of the PayPoint outlet where you made the payment
  • what payment you were making

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