FAQ

Please use the drop-down to select the answers to questions you may have about the PayPoint service...

Do I have to make a purchase in store or pay to make a payment at PayPoint?

No, the PayPoint service is free to all customers. If you are ever asked to make a purchase please let us know straightaway. You can email us at enquiries@paypoint.co.uk. Alternatively you can ring our contact centre on 08457 600 633 or write to us at the following address:

PayPoint Customer Services
1 The Boulevard
Shire Park
Welwyn Garden City
Herts AL7 1EL