Energy & Water

Supporting the energy and water sectors

We process cash payment transactions on behalf of almost every regional electricity provider, all major gas suppliers and many of the largest UK water companies.

PayPoint has also made the necessary technical investment and possesses the innovative expertise to support every post-payment and prepayment metering technology in use in the UK today.

Here are some examples:

  • energy and water clients use PayPoint to accept barcoded bill or magnetic swipe card payments
  • many prepayment meter customers of energy suppliers such as British Gas, EDF Energy, npower, Scottish Power, E.ON and Scottish & Southern depend on PayPoint for recharging their smart keys or cards
  • customers of Northern Ireland Electricity can also buy PINs for their keypad meters
  • the majority of all Quantum gas card recharges are carried out at PayPoint outlets
  • PayPoint is the sole convenience-based payment network where British Gas customers are able to pay in cash for their gas and electricity

PayPoint provides the ideal solution for the collection of regular budget scheme payments and supporting prepayment infrastructures because people prefer to pay at PayPoint.

They value the opportunity to make their regular bill payments where they shop, and prepayment meter customers find PayPoint outlets’ extended opening hours invaluable to keep them on supply.

This is particularly the case at weekends and public holidays when most other shops and post offices are closed. For example, more than four million people went to PayPoint to top up their gas and/or electricity meters over the Christmas and New Year holiday period in 2011!

Conveniently, 99% of people in urban areas live within one mile, and 98.5% of people in rural areas within five miles, of one of the UK’s 27,200 PayPoint retailers.

If you are interested in using the PayPoint network to collect payments for your own organisation, please email