Make it easier for your customers to pay

Cost-effective cash payment collection and distribution

Join the hundreds of companies, councils, housing associations and credit unions who already do business with PayPoint and make it easier for your customers to pay for the services you provide and to make cash withdrawals.

Our innovative and industry-leading payments solutions serve everyone from energy, water and telecoms providers to transport, e-commerce, parking, broadcasting and financial services businesses, along with many public and third sector organisations.

They benefit from a professional, reliable service which currently processes payments worth in excess of £14 billion per year from 775 million transactions annually.

Cash payments to customers

PayPoint offers an attractive alternative for organisations in the public and private sectors to enable their customers to collect cash, including energy rebates, benefit and emergency payments, smartphone promotions, gadget resales and cash earned online.

By simply scanning a barcode in a letter, leaflet, text message or other communication, a customer can conveniently receive money via PayPoint's extensive network of 27,200 retailers. 

One solution for all requirements

With 99% of people living in urban areas within one mile, and 98.5% of people in rural areas within five miles, of one of UK's 27,200 PayPoint retailers in the UK, PayPoint processes more than 12 million transactions for around 8 million customers every single week.

From regular cash payments towards household bills to topping up mobile phones, loading e-money and purchasing bus tickets, every single payment is handled by the in-store PayPoint terminal – giving you the flexibility to decide how your customers pay, using:

• barcoded bills

• magnetic swipe cards

• contactless smart cards

• smart keys

A proven business process

Behind the scenes, PayPoint runs a well-established central processing and settlement system at the heart of the service, delivering the highest possible standards of performance, 365 days of the year.

Daily polling of terminals, rapid overnight processing and prompt next-day transmission of payment files ensure that customers’ accounts can be updated within 24 hours of payments being made. This smooth operation regularly handles many hundreds of thousands of transactions a day, with ample additional capacity available.

The entire production process is fully backed up by comprehensive business continuity provision, including a standby site for the immediate fall-over of all IT operations.