CollectPlus provides free returns for Surfdome customers

Surfdome customers to use network of local shops to return purchases

5th December 2011: Surfdome is now offering its customers the chance to return goods free of charge through CollectPlus’ network of 4,500 corner shops.

With all CollectPlus outlets open from early until late and most open seven days a week, customers of the online surf wear store can now choose to drop their parcels off at a local shop at a time that suits them.

Mark Lewis, CEO of CollectPlus, says: “The link-up with CollectPlus means that Surfdome is now able to offer services which respond to the busy lives of its customers. We are delighted to be working with such an innovative and growing ecommerce business and enabling them to provide customers with choice and convenience when returning items, without any extra cost.”

Justin Stone of Surfdome says: “Thanks to our partnership with CollectPlus, we can now provide our customers with the option to drop off their returns at over 4,500 participating convenience stores. We are very pleased to be able to introduce this returns service as offering our customers value for
money and convenience is our main aim.”

82% of people in towns in the UK live within a mile of a CollectPlus shop, which are all part of the PayPoint network. CollectPlus provides additional choice, flexibility and convenience for retailers and their customers. Not only do customers benefit from the extended opening hours, but retailers are able to accurately track goods as they make their way back to the depot, allowing them to manage stock more effectively.

CollectPlus is a joint venture between PayPoint, the UK's leading retail payment network, and the
UK's leading parcel delivery company, Yodel.

ENDS

For more information or to speak to Mark Lewis of CollectPlus, please contact the CollectPlus Press Office on:

T: 0207 025 6500

E: collectplusteam@redconsultancy.com

About CollectPlus

CollectPlus is a delivery and returns service giving online shoppers greater freedom and flexibility with the choice of collecting and dropping off parcels at local convenience stores. With 98% of CollectPlus outlets open seven days a week and, normally, early in the morning until late at night, the service offers online shoppers the option to pick up or drop off purchases at a time and place convenient to them. 82% of the UK population lives within a mile of a CollectPlus store in urban areas, and 83% within five miles in rural areas.

CollectPlus is a joint venture between PayPoint, the leading retail payment network, and the UK’s leading parcel delivery company, Yodel.

In 2011, CollectPlus has been named ‘Third Party Logistics Supplier’ of the year at the Retail Week Supply Chain awards; ‘Innovative Delivery Service’ at IMRG’s eCommerce Excellence Awards; and has been highly commended by Retail Systems for ‘Supply Chain Solution of the Year’.

About PayPoint

PayPoint is a leading international provider of convenient payments and value added services to major consumer service organisations in the utility, housing, water, telecoms, media, financial services, transport, retail, e-commerce, gaming and public sectors. PayPoint delivers payments and services through a uniquely strong combination of local shops, internet and mobile distribution channels and handles over £11 billion from 600 million transactions annually for more than 5,000 clients and merchants.

Retail networks

The PayPoint branded retail network in the UK numbers over 23,000 local shops (including Co-op, Spar, McColls, Costcutter, Sainsbury’s Local, One Stop, Londis and thousands of independents). CollectPlus, a joint venture with Yodel, provides a parcel collection and drop off service at more than 4,500 PayPoint retailers. Its ATM network numbers more than 2,500 ‘LINK’ branded machines across the UK, mainly in the same sites as PayPoint terminals.

In Romania, the branded retail network numbers over 6,500 terminals located in local shops, processing cash bill payments for utilities and mobile phone top-ups. In the Republic of Ireland, over 500 outlets in shops and credit unions process mobile top-ups and bill payments.

Internet

PayPoint.net is an internet payment service provider linking into all major UK acquiring banks to deliver secure online credit and debit card payments for over 5,500 web merchants. It offers a comprehensive set of products ranging from a transaction gateway through to a bureau service and FraudGuard, an advanced service to mitigate the risk of fraud.

PayByPhone

PayByPhone is a leading international provider of services to parking authorities allowing consumers to use their mobile phones to pay for their parking by credit or debit card. It has contracts in the UK, France, Canada and the USA. PayPoint is widely recognised for its leadership in prepayment systems, smart technology
and consumer service.

About Yodel

Home Delivery Network Ltd on 1 March 2010 purchased through its subsidiary company, Parcelpoint Ltd, the domestic B2B and B2C businesses of DHL Express (UK) Ltd and rebranded as Yodel in May 2010. The company delivers more than 200 million parcels per year with annual revenues of £650 million and is the second-largest parcel delivery business in the UK after the Royal Mail.

Yodel operates from a national network of sort and service centres and has a fleet of over
5,000 vans.

The company is headquartered in Hatfield.